Recovering Agrello account on mobile apps
  1. 1.
    Install Agrello app.
  2. 2.
    If you still have the Agrello app on your mobile device, but you have forgotten the PIN code, then we kindly ask you to uninstall and reinstall the app from Appstore or Google Play Store.
  3. 3.
    Click on Recover account button.
  4. 4.
    Enter the email you used for account creation and click Continue. If you signed up via Google or Facebook, then enter the email you use for these services.
  5. 5.
    Check your email for confirmation code.
  6. 6.
    Enter confirmation code and click Continue.
  7. 7.
    Choose a recovery option.
a. Restore and reset identity If you choose this option, we will create totally new identity certificate for you with new set of private-public key pair and PIN-code to protect your signature. It also means, that if you will lose the real person verification data and you may need to verify yourself again.
b. Use recovery phrase If you have stored recovery phase beforehand, then choose Use recovery phrase option, because it is most safe and fully restores your digital identity (including previous real person verification). If you choose this option, enter the recovery phrase in next screen and click continue.
Copy link