Agrello guides
Getting started
Account and billing
Document automation
Integrations
eSignature regulation
Release notes
What is a PIN code and what do I need it for?
Agrello app is different from many other apps, because essentially it is password-less. However, to keep your signatures safe and digital identity protected we ask to create PINs.
You will be asked to create a PIN code on mobile apps, before signing your first document. The PIN code is a 6-digit numeric code used for signing and confirming actions.
Currently, there is no way to change your PIN code inside the app, so we advise you to create a numeric combination based on your preferences and remember it by heart!
You can also enable biometrics to speed up the process - that way you don’t have to enter the PIN code every time you sign or confirm something. Enabling biometrics can be done during onboarding or later under your Account → Settings. Biometrics can also be turned off at any time.
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In case you have lost the phone or forgotten your PIN-code, the private key becomes unusable. The only option to create a new PIN code is to recover your account. Read more about the recovery process here.​
PS! The cool thing is that your PIN code is tied to your visual signature and every time you sign a document by entering your PIN code or using biometrics instead, your visual signature will also be attached to the document - as if you had signed it by hand!
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